At Eryk, our commitment to quality goes beyond paperwork and certifications. A practical approach is required using our Quality Management System (QMS) to ensure safety and efficiency on every project. By implementing this directly on-site, we ensure that all processes, from planning to execution, align with required standards and meet customer expectations.
That’s not all. Hear from our HSEQ Compliance Officer, Agata.
📌”Quality isn’t just checked at the end; it’s built-in from the start. My job is to ensure that every site upholds our QMS standards at every stage.“
Here’s how we do it:
On-site Inspections: Our specialists conduct regular on-site inspections to verify that all processes align with our QMS standards. These inspections focus on:
– Compliance: Ensuring that all activities meet the requirements of ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, and ISO 26000:2010.
– Quality Control: Checking that the work performed meets high-quality standards and identifying any areas for improvement.
– Environmental Impact: Assessing the environmental practices to minimise impact and promote sustainability.
Auditing Processes: In addition to inspections, we perform thorough audits to maintain and enhance our standards. These audits include:
– Detailed reviews to ensure documentation and processes comply with international standards.
– Gathering feedback from Eryk’s customers, managers and technicians to identify strengths and areas for improvement.
– Implementing necessary changes to address any non-conformities and prevent future issues.
– Continuous improvement where necessary.
By regularly assessing our processes and incorporating feedback, we aim to enhance customer satisfaction, ensure consistent documentation and clear communication at every stage, promote sustainability, ensure a safe and healthy work environment for all employees, and provide support to technicians. This helps to ensure they have the resources needed to perform their tasks efficiently and safely while identifying areas for improvement to enhance overall service quality.
For customers, this means peace of mind, knowing that the project is handled with care, precision and transparent processes. 👉 Find more details about our projects here.
As a company, we view every project as an opportunity to build strong relationships and focus on delivering operational efficiency that suits the unique needs of our customers while ensuring seamless collaboration and positive results.
👉 Interested in knowing how we go beyond customer-centrism to ensure customer satisfaction during and after the project – Click here
👉 See some of the efforts that go on behind the scenes towards ensuring efficiency on the project – Click here
